Beyond LIVE


【For members who live in Japan】Precautions when paying by credit card

Beyond LIVE has established an authentication process called 3D Secure for credit card payments, in order to provide a more secure payment environment.

This verification will only be displayed for members who have set your country/region as Japan and are residing in Japan when you registered Beyond LIVE.

If a you have not personally applied for 3D Secure for your credit card, we are sorry, but we will not be able to process the payment.

If you use credit card which do not set 3D Secure, the message that "Oops! Purchase failed. Please try again or try another payment method." will be displayed.

In case of this the payment has not been completed correctly.

We would appreciate it if you could register 3D Secure and complete the payment procedure again.

(Please be assured that this will not cause of the duplicate payment.)

-3D Secure Settings page for each credit card company-

Rakuten Card


UC Card

Mitsui Sumitomo Card


JCB Card

(The above is an example. Please contact your credit card issuer for details.)



When proceeding with the payment, please do not close the window in the middle of the transaction or click the button several times. Click the button exactly once and wait until the next screen.

Depending on the time of day, it may be crowded and the connection may not go well, so we would appreciate it if you could try again after a while.


If an error message appears regardless of the above, please attach a screenshot via inquiry form.