FAQ

How to watch Beyond LIVE via Chromecast

Beyond LIVE’s video can be viewed on TVs and monitors via Chromecast.
We recommend that you purchase and authenticate your ticket before watching Beyond LIVE.
If you have not purchased tickets yet, please do so first.


Check how to purchase tickets or how to authenticate the code.




*Q&A Screen cast


Q: I'm trying to watch it on Chromecast and I accessed it from macOS using Safari browser, but I can't see the screen!

A: Please check the table below.

Chromecast
Supported Devices
PC Smartphone
Supported OS macOS/Windows Android
upported Browser Chrome
Edge
Chrome
Edge

(App is not supported)



Q: Is there an app specifically for Smart TVs?

A: Sorry, We do not provide an application for Smart TV, so please use the above method to watch the program.


Q: I logged in but there is no button to enter.

A: Have you already purchased tickets for the content? If not, please purchase tickets or complete the code authentication process.
If you have already purchased tickets, please make sure that you are logged in with the same account that you used to purchase the tickets or authenticate the code.

*[Enter the Venue] button will appear 10 minutes before the content starts.


Q: I was watching on Chromecast and the video suddenly stopped.

A: Click the cast button on your PC or smartphone browser and reconnect.