FAQ

How to watch Beyond LIVE via fire tv stick/SmartTV/cable

Beyond LIVE’s video can be viewed on TVs and monitors via Chromecast.
We recommend that you purchase and authenticate your ticket before watching Beyond LIVE.
If you have not purchased tickets yet, please do so first.


Check how to purchase tickets or how to authenticate the code.




*Q&A Screen cast


Q: Is there an app specifically for Smart TVs?

A: Sorry, We do not provide an application for Smart TV, so please use the above method to watch the program.


Q: I logged in but there is no button to enter.

A: Have you already purchased tickets for the content? If not, please purchase tickets or complete the code authentication process.
If you have already purchased tickets, please make sure that you are logged in with the same account that you used to purchase the tickets or authenticate the code.

*[Enter the Venue] button will appear 10 minutes before the content starts.


Q: The video suddenly stopped.

A:Please reconfirm the Internet environment you are using, refresh the page, and reconnect AirPlay.