FAQ

How to watch if you purchased tickets on other site. 28. Jun. 2022

※Beyond LIVE does not issue Redeem code to purchasers of external ticket sites.

※The date and time of Redeem code issuance will be posted on the site where you purchase the tickets.


<Click Web(  https://beyondlive.com/  )and, acsess to the Concert(fanmeeting) detail page.>



<Click "Verify ticket code">



<Enter 8 alphanumeric characters>

※For inquiries regarding Redeem code, please contact the site where you purchased your tickets directly.

※Beyond LIVE does not issue Redeem code to purchasers of external ticket sites.

※Please understand that it is difficult for us to answer questions about products purchased outside the Beyond LIVE website.



<Check the "Success" mark >

Products for which ticket authentication has been completed will also be listed in MY Beyond so please check it.



<<NOTE>>

-Beyond LIVE does not issue Redeem code, so please be sure to confirm your Redeem code with the place of purchase.

-Redeem code can only be registered to one account; one code cannot be shared between two accounts.

-Please do not disclose your Redeem code before it has been used.

-If you withdraw your membership after entering the Redeem code, your code verification status, purchase history, and information will be deleted and cannot be recovered.

-Please check again that the account is the one you wish to use before entering the Redeem code.

-Once you have entered the Redeem code, it cannot be canceled.

-If you are viewing on two devices, please log in to both devices with the same account (the account from which you purchased the ticket).

-Activities such as sharing your Beyond LIVE account have a high risk of personal information leakage and misuse.

  Beyond LIVE is not responsible for any damage caused by account sharing.


-If you have any other questions, please log in and contact us on the 1:1 Contact page.